On Demand Services
On Demand Services
On-demand interpreting services refer to the ability to access professional interpreters at any time, usually through a phone or digital platform. These services are especially valuable for situations where immediate communication is needed between people who speak different languages.
- Instant Access: On-demand interpreting allows users to instantly connect with a qualified/certified interpreter, without the need for scheduling in advance. It’s perfect for situations that require immediate assistance, such as during emergencies, business calls, medical consultations, or customer support.
- Various Channels: It can be provided through multiple communication methods like phone or video calls.
- Cost-Effective and Convenient: Instead of hiring an interpreter for an entire day or event, on-demand interpreting allows for short, flexible sessions, which are often more affordable. It’s convenient because it’s available anytime and anywhere if you have internet access or a phone.
- Wide Range of Languages: On-demand interpreting often provides access to interpreters fluent in a variety of languages, including rare or less commonly spoken ones.
- Professionalism: Interpreters are trained professionals, ensuring that interpretation is accurate and culturally appropriate..
This type of service is particularly useful in industries such as healthcare, education, and legal, where time-sensitive communication is essential.
Frequently Asked Questions
Are on-demand interpreting services suitable for emergencies?
Yes, on-demand interpreting services are designed to be quick and efficient, making them especially useful in emergencies where language barriers could cause delays in communication.
How do I access on-demand interpreting services?
You can access on-demand interpreting services via a mobile app, website, or calling in. Simply select your preferred language, and the type of interpretation (audio or video), and connect with an interpreter.
What languages are available for on-demand interpreting?
Most on-demand interpreting services offer a wide range of languages. Commonly available languages include English, ASL, Spanish, Mandarin, Arabic, French, and many others
What types of interpreting are available?
- Over-the-phone interpreting (OPI): Voice-based interpretation for quick communication.
- Video remote interpreting (VRI): Video-based interpretation for more complex or visual needs.
Is the interpreter available immediately?
Yes, we offer instant access to qualified/certified interpreters without long wait times. There may be slightly longer wait times for less common languages.
How do I ensure confidentiality when using on-demand interpreting?
Reputable on-demand interpreting services adhere to strict confidentiality standards and regulations, such as HIPAA. Interpreters are bound by confidentiality agreements.
How much do on-demand interpreting services cost?
The cost varies depending on the type of interpreting required, and the language. Our services are charged per minute, depending on the need for phone or video interpreting and the complexity of the language.